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Frequently Asked Questions

Find answers to common questions about UrbanRupee's payment solutions and services.

Creating your Urbanrupee account is quick and easy. Download our mobile app or visit our website. Click on 'Sign Up' or 'Register'. You'll need to provide your mobile number, verify it with an OTP (One-Time Password), and set a secure password. Follow the on-screen instructions to complete your profile setup.

You can easily add money to your Urbanrupee wallet using various methods like UPI, Net Banking, Debit Cards, or Credit Cards. Simply navigate to the 'Wallet' section in our app or website, select 'Add Money', enter the desired amount, choose your preferred payment method, and follow the secure steps to complete the transaction.

To view your transaction history with Urbanrupee, go to the 'Transaction History' or 'My Orders' section within our app or website. Here you can see details of all your past payments and recharges made through Urbanrupee.

Yes, making payments through Urbanrupee is secure. We prioritize your safety by using industry-standard security measures, including SSL encryption for data transmission and compliance with relevant payment security standards (like PCI DSS, if applicable). We also employ robust fraud detection mechanisms to protect your account and transactions. Always ensure you are using a secure network and keep your login credentials confidential.

Yes, absolutely! You can conveniently make payments using your smartphone through the Urbanrupee mobile app. Simply log in, navigate to the relevant payment section, enter the required details, and proceed to pay using your wallet balance, UPI, linked bank accounts, or saved cards.

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