Frequently Asked Questions
Find answers to common questions about UrbanRupee's payment solutions and services.
Creating your Urbanrupee account is quick and easy.
Download our mobile app or visit our website. Click
on 'Sign Up' or 'Register'. You'll need to provide
your mobile number, verify it with an OTP (One-Time
Password), and set a secure password. Follow the
on-screen instructions to complete your profile
setup.
You can easily add money to your Urbanrupee wallet
using various methods like UPI, Net Banking, Debit
Cards, or Credit Cards. Simply navigate to the
'Wallet' section in our app or website, select 'Add
Money', enter the desired amount, choose your
preferred payment method, and follow the secure
steps to complete the transaction.
To view your transaction history with Urbanrupee, go
to the 'Transaction History' or 'My Orders' section
within our app or website. Here you can see details
of all your past payments and recharges made through
Urbanrupee.
Yes, making payments through Urbanrupee is secure.
We prioritize your safety by using industry-standard
security measures, including SSL encryption for data
transmission and compliance with relevant payment
security standards (like PCI DSS, if applicable). We
also employ robust fraud detection mechanisms to
protect your account and transactions. Always ensure
you are using a secure network and keep your login
credentials confidential.
Yes, absolutely! You can conveniently make payments
using your smartphone through the Urbanrupee mobile
app. Simply log in, navigate to the relevant payment
section, enter the required details, and proceed to
pay using your wallet balance, UPI, linked bank
accounts, or saved cards.
Still Have Questions?
Can't find the answer you're looking for? Please reach out to our friendly support team.
Contact Us